The Silverado is a popular and reliable pickup truck that offers a wireless charging pad as an optional feature. The wireless charging pad allows you to charge your compatible smartphone without using a cable, by placing it on the pad located in the center console. However, sometimes you may encounter problems when using the wireless charger with your Silverado.
Troubleshooting Guide for Silverado Wireless Charger
| Problem | Possible Cause | Solution |
|---|---|---|
| Charger not working | Faulty charging pad | Replace or repair the pad |
| Slow charging | Low wattage of charger | Install a higher wattage charger |
| No charging | Incompatible device | Use a device that supports wireless charging |
| No charging | Outdated software | Update the software of the device and the charger |
| No charging | Poor contact between device and pad | Remove USB cable, align device properly, remove phone case |
| No charging | Interference from other gadgets or systems | Remove metal objects, turn off navigation system |
| No charging | Dust or debris on the pad | Clean the pad with a soft cloth |
| No charging | Temperature fluctuations | Avoid extreme hot or cold conditions |
| No charging | Size difference of device and pad | Use a device that fits the pad or pocket |
| Reduced battery life | Loss of energy during charging | Use wired charging for longer battery life |
Here are some answers to your questions.
What Are the Potential Reasons and How to Resolve Them
Some of the potential reasons why the wireless charger in your Silverado may not be working are:
- Incorrect or incompatible smartphone. This means that your smartphone is not placed correctly on the wireless charging pad, or it is not compatible with the wireless charging technology. To resolve this issue, you should:
- Make sure that your smartphone supports Qi wireless charging, which is the standard used by the Silverado wireless charging pad.
- Make sure that your smartphone is aligned with the center of the wireless charging pad, and that there is no metal or magnetic object between your smartphone and the pad.
- Make sure that your smartphone case is not too thick or bulky, and that it does not interfere with the wireless charging signal.
- Try removing your smartphone case or using a different one if necessary.
- Weak or no power supply. This means that the wireless charging pad is not receiving enough power from the vehicle’s electrical system, or there is a fuse or wiring issue. To resolve this issue, you should:
- Make sure that your vehicle’s ignition is on or in accessory mode, and that there is no low battery warning on the instrument cluster.
- Check the fuse box under the hood or in the cabin for any blown fuses related to the wireless charging pad or the center console power outlet.
- Replace any blown fuses with the same rating and type as instructed in the owner’s manual.
- Check the wiring harness under the center console for any loose or damaged connections or wires.
- Contact your dealer for service if you cannot find or fix any fuse or wiring issue.
- Overheating or interference. This means that the wireless charging pad or your smartphone is getting too hot or affected by other sources of heat or electromagnetic interference. To resolve this issue, you should:
- Avoid placing any hot or cold items on or near the wireless charging pad or your smartphone, such as drinks, food, or ice packs.
- Avoid exposing the wireless charging pad or your smartphone to direct sunlight, high temperatures, or humidity for prolonged periods of time.
- Avoid using any other devices that may cause electromagnetic interference on or near the wireless charging pad or your smartphone, such as radios, speakers, chargers, or cables.
- Remove your smartphone from the wireless charging pad if it gets too hot or if you see a temperature warning on the screen.
What Are the Compatibility Requirements and Settings Adjustments
There are some specific compatibility requirements and settings adjustments that you need to consider when using a wireless charger with your Silverado, such as:
- Smartphone compatibility. This means that your smartphone needs to support Qi wireless charging, which is the standard used by the Silverado wireless charging pad. You can check if your smartphone supports Qi wireless charging by visiting www.wirelesspowerconsortium.com/products , by contacting your smartphone manufacturer, or by looking for a Qi logo on your smartphone or its packaging.
- Smartphone settings. This means that you may need to enable some settings on your smartphone to optimize its performance and functionality when using the wireless charger. You may need to:
- Turn on airplane mode to reduce battery consumption and electromagnetic interference.
- Turn off Wi-Fi, Bluetooth, GPS, NFC, or other wireless features that you are not using to reduce battery consumption and electromagnetic interference.
- Turn on battery saver mode to reduce battery consumption and extend battery life.
- Turn off vibration mode to reduce battery consumption and prevent your smartphone from sliding off the wireless charging pad.
What Are the Software Updates or Firmware Fixes
There are some known software updates or firmware fixes provided by Chevrolet or the wireless charger manufacturer to address charging issues in the Silverado. Some of them are:
- Infotainment system update. This is an update for the infotainment system that controls various features and functions of your vehicle, including the wireless charging pad. You can check if there is an available update for your infotainment system by visiting www.mychevrolet.com/learn , by contacting your dealer, or by following the instructions on the infotainment screen. You may need to download the update to a USB drive and install it on your vehicle using the USB port in the center console.
- Wireless charging pad update. This is an update for the wireless charging pad itself that improves its performance and functionality. You can check if there is an available update for your wireless charging pad by visiting www.brandmotion.com , by contacting the wireless charging pad manufacturer, or by following the instructions on the wireless charging pad label. You may need to download the update to a USB drive and install it on your wireless charging pad using the USB port in the center console.
What Are the Hardware-Related Causes or Defects
If the troubleshooting steps or the software updates do not resolve the problem, there may be some potential hardware-related causes or defects that might require further assistance or replacement for the wireless charger in your Silverado. Some of them are:
- Damaged or defective wireless charging pad. This means that the wireless charging pad is physically broken or malfunctioning, and it cannot charge your smartphone properly. You may notice some signs of damage or defect, such as cracks, scratches, dents, burns, loose parts, or abnormal noises. You may also see some error messages on the infotainment screen, such as "Wireless Charging Pad Not Available" or "Wireless Charging Pad Error". To fix this issue, you should:
- Contact your dealer for service or replacement of the wireless charging pad.
- Contact the wireless charging pad manufacturer for warranty or repair of the wireless charging pad.
- Damaged or defective smartphone. This means that your smartphone is physically broken or malfunctioning, and it cannot receive wireless charging properly. You may notice some signs of damage or defect, such as cracks, scratches, dents, burns, loose parts, or abnormal noises. You may also see some error messages on your smartphone screen, such as "Wireless Charging Not Supported" or "Wireless Charging Paused". To fix this issue, you should:
- Contact your smartphone manufacturer for warranty or repair of your smartphone.
- Contact your smartphone carrier for service or replacement of your smartphone.
Conclusion
The Silverado wireless charging pad is a convenient and useful feature that allows you to charge your compatible smartphone without using a cable. However, sometimes you may experience problems when using the wireless charger with your Silverado. In that case, you can try some troubleshooting steps to resolve the problems, such as checking your smartphone compatibility and settings, improving your power supply and signal, or correcting your account information. You can also contact your carrier for assistance using various methods such as phone call, online chat, or email. If the problem is not resolved, you can escalate the issue to higher levels of support or authority, such as customer support manager, retail store, or formal complaint. By following these tips and tricks, you can fix any issues with completing a cellular plan change and enjoy your new plan without any hassle.