Voice messages are a
convenient way to communicate with your contacts on your iPhone. You can send
and receive voice messages using the Messages app or the Phone app. However,
sometimes voice messages may not work properly on your iPhone, and you may
encounter issues such as:
·
Voice messages not sending or receiving
·
Voice messages not playing or recording
·
Voice messages not saving or deleting
·
Voice messages not showing notifications or badges
These issues can be
frustrating and prevent you from using voice messages effectively. Fortunately,
there are some troubleshooting steps you can take to fix voice messages not
working on your iPhone. Here are some of the most common solutions you can try.
Check
Your Network Connection
One of the possible
causes for voice messages not working on your iPhone is a poor or unstable
network connection. Voice messages require a cellular or Wi-Fi connection to
send and receive, so make sure you have a strong and reliable signal.
To check your network
connection, follow these steps:
·
Swipe down from the top right corner of your screen to open the
Control Center.
·
Check the status of your cellular or Wi-Fi connection. If you
see a low signal strength or no signal at all, try moving to a different
location or switching to a different network.
·
If you are using cellular data, make sure you have enough data
allowance and that voice messages are enabled in your cellular settings. To do
this, go to Settings > Cellular > Cellular Data Options > Voice &
Data and choose 3G, 4G or 5G.
·
If you are using Wi-Fi, make sure you are connected to a working
and secure network. To do this, go to Settings > Wi-Fi and choose a network.
You may need to enter a password or accept terms and conditions to join some
networks.
Restart
Your iPhone
Another simple but
effective solution for voice messages not working on your iPhone is to restart
your device. Restarting your iPhone can clear any temporary glitches or bugs
that may interfere with voice messages.
To restart your iPhone,
follow these steps:
·
Press and hold the power button (or the side button and volume
button on some models) until you see the power off slider on your screen.
·
Swipe the slider to turn off your iPhone.
·
Wait for a few seconds and then press and hold the power button
(or the side button and volume button on some models) again until you see the
Apple logo on your screen.
·
Wait for your iPhone to boot up and then try using voice
messages again.
Update
Your iPhone Software
Sometimes voice messages
may not work on your iPhone because of an outdated or incompatible software
version. Apple releases software updates regularly to fix bugs, improve
performance and add new features. Updating your iPhone software can resolve any
issues related to voice messages.
To update your iPhone
software, follow these steps:
·
Make sure your iPhone is connected to a Wi-Fi network and has at
least 50% battery life.
·
Go to Settings > General > Software Update and check if
there is an update available for your iPhone.
·
If there is an update available, tap Download and Install and
follow the on-screen instructions to complete the update process.
·
After updating your iPhone software, try using voice messages
again.
Check
Your Voice Messages Settings
Another possible cause
for voice messages not working on your iPhone is incorrect or misconfigured
settings. There are some settings that affect how voice messages work on your
iPhone, such as:
·
Siri & Dictation: This setting allows you to use Siri or
dictation to send voice messages using voice commands. To enable this setting,
go to Settings > Siri & Search > Enable Siri & Dictation.
·
Sound Recognition: This setting allows your iPhone to recognize
certain sounds in your environment, such as alarms, doorbells or animals.
However, this setting may interfere with voice messages by disabling “Hey Siri”
and dictation. To disable this setting, go to Settings > Accessibility >
Sound Recognition > Turn Off Sound Recognition.
·
Message Notifications: This setting allows you to receive
notifications when you receive new voice messages. To enable this setting, go
to Settings > Notifications > Messages > Allow Notifications.
·
Message Expiration: This setting allows you to choose how long
voice messages are kept on your iPhone before they are deleted automatically.
To change this setting, go to Settings > Messages > Keep Messages and
choose Forever, 30 Days or 1 Year.
Contact
Your Carrier or Apple Support
If none of the above
solutions work for you, it may be a deeper technical issue that requires
investigation from your carrier or Apple support. Your carrier may have a poor
connection in your area, causing the slow retrieval of your voice messages.
Your carrier may also have some restrictions or limitations on voice messages
that affect how they work on your iPhone. You can contact your carrier and ask
them to check your voice messages service and settings.
Apple support may also be
able to help you with voice messages not working on your iPhone. Apple support
can diagnose your iPhone and check for any hardware or software problems that
may affect voice messages. You can contact Apple support online, by phone or by
visiting an Apple store or an authorized service provider.
Alternative
Methods to Send or Receive Voice Messages on iPhone
If you still cannot use
voice messages on your iPhone, you may want to try some alternative methods to
send or receive voice messages. There are some apps and services that allow you
to send and receive voice messages on your iPhone, such as:
·
WhatsApp: WhatsApp is a popular messaging app that allows you to
send and receive voice messages, as well as text, photos, videos and more. You
can download WhatsApp from the App Store and sign up with your phone number. To
send a voice message on WhatsApp, open a chat, tap and hold the microphone icon
and speak. To listen to a voice message on WhatsApp, tap the play button on the
message.
·
Telegram: Telegram is another messaging app that allows you to
send and receive voice messages, as well as text, photos, videos and more. You
can download Telegram from the App Store and sign up with your phone number. To
send a voice message on Telegram, open a chat, tap and hold the microphone icon
and speak. To listen to a voice message on Telegram, tap the play button on the
message.
·
Voice Memos: Voice Memos is a built-in app on your iPhone that
allows you to record and edit voice memos. You can use Voice Memos to record a
voice message and then share it with your contacts via Messages, Mail or other
apps. To record a voice memo, open the Voice Memos app, tap the red button and
speak. To share a voice memo, tap the memo, tap the three-dot icon and choose
Share.
Fixing Voice Messages Not Working on iPhone: A
Step-by-Step Guide
|
Step |
Action |
Explanation |
|
1 |
Set up voicemail on your iPhone |
If you haven't set up voicemail or changed carriers, you
need to create a password and a greeting |
|
2 |
Check your voicemail greeting |
Make sure you have a custom greeting and not a default one |
|
3 |
Turn off call forwarding |
Call forwarding may interfere with your voicemail service |
|
4 |
Check your network connection |
Voicemail requires a cellular or Wi-Fi connection to work
properly |
|
5 |
Reset your network settings |
This may fix any network issues that affect your voicemail |
|
6 |
Update your carrier settings |
Carrier settings may include updates for your voicemail
service |
|
7 |
Update your iOS version |
iOS updates may include bug fixes and improvements for
your voicemail |
|
8 |
Restart your iPhone |
Restarting may clear any temporary glitches that affect
your voicemail |
|
9 |
Check your microphone and speaker |
Make sure you can record and play voice messages with
voice memos or camera |
|
10 |
Contact your carrier or Apple support |
If none of the above steps work, you may need professional
help to fix your voicemail |
