Wireless charging is a convenient feature that allows you to charge your phone without plugging in a cable. However, sometimes wireless charging may not work properly on your Hyundai car. Here are some possible causes and solutions for this problem.
Possible Causes
There are several factors that can affect the wireless charging functionality on your Hyundai car. Some of the common ones are:
- Improper alignment: Wireless charging uses electromagnetic waves to charge the phone. If the phone is not correctly placed on the charging pad, the waves may not reach the phone’s receiver coil and the charging may fail or be slow.
- Size differences: There are different sizes and shapes of wireless charging pads and phones. Some phones may be too large or too small for the pad, or have a different position of the receiver coil. This can also cause alignment issues and affect the charging efficiency.
- Wireless charging compatibility: Not all phones support wireless charging. Some phones may require a special case or adapter to enable wireless charging. You can check if your phone supports wireless charging by looking at its specifications or contacting its manufacturer.
- Phone case issues: Some phone cases may interfere with wireless charging. Cases that are too thick, metal, or have magnets, cards, or other objects attached to them may block or reduce the wireless charging signal. You may need to remove the case or use a different one to enable wireless charging.
- Charging is turned off: Wireless charging can be turned on or off in the settings of your Hyundai car. If wireless charging is turned off, the pad will not work even if the phone is compatible and aligned properly.
- Vehicle in stand mode: Wireless charging only works when the vehicle is in accessory mode or engine start mode. If the vehicle is in stand mode, the pad will not receive power and the phone will not charge.
- Gadgets interference: Other electronic devices or gadgets near the wireless charging pad may interfere with the wireless charging signal and cause it to malfunction. You may need to move them away from the pad or turn them off to avoid interference.
How to Identify the Issue
To identify if the issue is with the phone, the pad, or the cable, you can try these steps:
- Check if the orange charging indicator light on the pad comes on when you place your phone on it. If it does not come on, it means either the phone is not compatible, not aligned properly, or has a case issue. You can try adjusting the position of the phone, removing the case, or using a different phone to see if it works.
- Check if your phone shows that it is charging when it is on the pad. If it does not show any sign of charging, it means either the pad is not working, not receiving power, or turned off in the settings. You can try resetting the head unit by pressing a small button on its bottom left side, reinstalling the software update if available, checking the convenience settings for wireless charging option, and ensuring that the vehicle is in accessory mode or engine start mode.
- Check if the cable that connects the pad to the power source is damaged or loose. If it is, you may need to replace it or reconnect it securely.
Software Updates or Settings
Sometimes, software updates or settings may impact the wireless charging functionality on your Hyundai car. Here are some things to keep in mind:
- Software updates may introduce new features or fix bugs related to wireless charging. You can check for software updates by going to Settings > System Info > Update > Software Update on your head unit.
- Wireless charging can be enabled or disabled in the convenience settings of your Hyundai car. You can access this by going to Settings > Convenience > Wireless Charging on your head unit.
- Some phones may have their own settings for wireless charging that may affect its performance. You can check your phone’s settings for options such as fast wireless charging, optimized battery charging, or battery saver mode.
Alternative Charging Methods or Accessories
If wireless charging continues to be problematic on your Hyundai car, you can use alternative methods or accessories to charge your phone. Some of them are:
- USB cable: You can use a USB cable to connect your phone to one of the USB ports in your car and charge it directly.
- Car charger: You can use a car charger that plugs into a 12V socket in your car and has a USB port to charge your phone with a cable.
- Portable charger: You can use a portable charger that has a built-in battery and a USB port to charge your phone without needing a power source in your car.
- Wireless charger case: You can use a wireless charger case that attaches to your phone and enables wireless charging even if your phone does not support it natively.
- Wireless charger stand: You can use a wireless charger stand that holds your phone upright and charges it wirelessly without needing a pad in your car.
Hyundai Wireless Charging Not Working: Troubleshooting Guide
| Problem | Possible Cause | Solution |
|---|---|---|
| No charging indicator light or phone not charging | Phone is not correctly placed on the pad | Adjust the phone position until the light turns on |
| No charging indicator light or phone not charging | Phone is not aligned with the pad’s coil | Move the phone around until the light turns on |
| No charging indicator light or phone not charging | Phone is not compatible with Qi standard | Use a Qi-compatible phone or a Qi-receiver case |
| No charging indicator light or phone not charging | Phone case is too thick or has metal parts | Remove the phone case or use a thinner one |
| No charging indicator light or phone not charging | Wireless charging is turned off in the settings | Go to Settings > Convenience and enable wireless charging |
| No charging indicator light or phone not charging | Vehicle is in stand mode or doors are open | Start the engine or close all doors |
| No charging indicator light or phone not charging | Other gadgets are interfering with the pad | Remove any other devices from the pad area |
| Slow or intermittent charging | Phone is connected to USB cable or adapter | Disconnect the USB cable or adapter from the phone |
| Slow or intermittent charging | Phone is overheating due to ambient temperature or usage | Let the phone cool down or stop using it while charging |
| Slow or intermittent charging | Pad is faulty or damaged | Contact a Hyundai dealer for repair or replacement |
Note: These are general troubleshooting tips and may not apply to all models and situations. See your owner’s manual for more information.