If you have an Iniu charger, you know how handy it is to charge your devices on the go. But what if your Iniu charger stops working? This can be a frustrating problem that leaves you with a low battery and no power. Here are some troubleshooting tips to help you fix your Iniu charger malfunctions.
| Possible Cause | Solution |
|---|---|
| Faulty cable or adapter | Try a different cable or adapter that is compatible with Iniu charger |
| Dirty or damaged charging port | Clean the charging port with a soft, dry, lint-free cloth |
| Faulty wireless charger | Try a different Qi-compatible charger or use a cable instead |
| Low battery on the charger | Charge the charger for at least 15 minutes using the cable that came with your Iniu charger |
| Software issue | Reset the charger by connecting its input and output ports with the included cable for 20 seconds |
Possible Reasons for Iniu Charger Not Working
There are several factors that could cause your Iniu charger to not work properly. Some of the most common ones are:
- Faulty or damaged charging cable, adapter, or power source
- Dirt or debris in the charging port or the connector
- Software glitches or outdated firmware
- Defective or worn-out battery or circuit board
How to Identify the Source of the Problem
To identify the source of the problem, you need to check the following things on your Iniu charger and the connected device:
- The charging indicator light: This is a small LED light on the side of the charger that indicates the battery level and charging status. When you plug in the charger or place it on a wireless charger, the light should turn on for a few seconds, then turn off while continuing to charge. If the light does not turn on at all, or flashes red, there might be a problem with the charger or the power source.
- The battery percentage: You can check the battery percentage of your Iniu charger by pressing the power button on the side of the charger. You should see four LED lights that show the battery level from 25% to 100%. If the lights do not turn on at all, or show a low battery, it might not be charging properly.
- The firmware version: You can check the firmware version of your Iniu charger by connecting it to your computer via USB cable and opening the INIU Power app. You should see a number under Firmware Version. The latest firmware version for Iniu chargers as of August 2023 is 2.1.0. If your firmware is outdated, it might cause some issues with charging.
How to Fix the Problem
Depending on what you find out from identifying the source of the problem, you can try some of these solutions to fix it:
- Swap out the charging cable, adapter, or power source: If you are using a wired charger, try using a different USB cable, power adapter, or wall socket. Make sure they are compatible with your Iniu charger and in good condition. If you are using a wireless charger, try using a different Qi-compatible charger or cable. Make sure they are properly plugged in and aligned with the charger.
- Clean the charging port or the connector: Sometimes, dust or lint can get stuck in the charging port of the charger or on the connector of the cable. This can interfere with the charging connection and prevent the charger from working. To clean them, use a soft, dry, lint-free cloth or a cotton swab. Gently wipe away any dirt or debris from the port or the connector. Do not use any liquids or metal objects to clean them.
- Update the firmware: If your firmware is outdated, you might need to update it to fix some bugs or improve performance. To update the firmware, make sure your Iniu charger is connected to your computer via USB cable and has at least 50% battery. Then open the INIU Power app and follow the instructions on the screen. The update should happen automatically.
- Reset the connection: Sometimes, resetting the connection between your Iniu charger and your device can solve some issues with charging. To reset the connection, press and hold the power button on the side of the charger for about 10 seconds until you see a white flashing light. Then release the button and reconnect your device to the charger.
How to Take Safety Measures When Dealing with Malfunctioning Chargers
When dealing with malfunctioning chargers, you need to take some safety measures to avoid damage or hazards. Here are some tips to keep in mind:
- Do not use a damaged or defective charger: If you notice any signs of physical damage, such as cracks, dents, burns, leaks, or exposed wires, do not use the charger. It could cause a fire, electric shock, or explosion.
- Do not expose the charger to extreme temperatures: Do not leave the charger in direct sunlight, near heat sources, or in cold environments. It could damage the battery or affect its performance.
- Do not disassemble or modify the charger: Do not attempt to open, repair, or modify the charger by yourself. It could void your warranty and cause more problems.
- Do not immerse or wet the charger: Do not expose the charger to water, liquids, or moisture. It could cause a short circuit or corrosion.
How to Get Your Charger Repaired or Replaced
If none of these troubleshooting tips work, you might have a defective or damaged charger that needs to be repaired or replaced. You can contact Iniu Customer Service online or by email and explain your problem. They will guide you through some steps to determine if your charger is eligible for service under warranty or out-of-warranty. You can also visit an Iniu Authorized Service Center and bring your charger with you. They will examine it and offer you a solution.
Here is a table that summarizes some of the costs and options for repairing or replacing your Iniu charger:
| Service | Warranty Status | Cost | Option |
|---|---|---|---|
| Battery Service | In Warranty | Free | Iniu will replace your charger if it has a defective battery |
| Battery Service | Out of Warranty | $9.99 | Iniu will replace your charger if it has a consumed battery |
| Other Damage | In Warranty | Free | Iniu will replace your charger if it has any other damage that is covered by the warranty |
| Other Damage | Out of Warranty | $19.99 | Iniu will replace your charger if it has any other damage that is not covered by the warranty |
| Lost or Stolen | N/A | $19.99 | Iniu will sell you a new charger if you have lost or stolen your original one |